Privacy Policy

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Privacy Policy

INFORMATION ON THE PROCESSING OF PERSONAL DATA

This communication is made available to you - pursuant to Articles 13 and 14 of the European Regulation 2016/679 on the protection of personal data ("Regulation" or "GDPR") - and is addressed to those who interact with the web services accessible electronically from this website ("website or site"). The purpose of this Information Notice is to inform you about how your personal data will be processed.

THE DATA CONTROLLER

The Data Controller of your personal data is Autocaravanas Canarias de Cristian Tacchinardi, whose identification data can be found in the footer of this website.

GENERAL PRINCIPLES AND COMMITMENT ON THE PROTECTION OF PERSONAL DATA

Autocaravanas Canarias de Cristian Tacchinardi is committed to protecting all the personal data it processes, adhering to the following general principles.

All data is processed lawfully, correctly and transparently towards the data subject, in accordance with the general principles set out in EU Reg. no. 2016/679 and the current legislation on the protection of personal data:

  • all data are processed and collected only for the purposes indicated in this Policy or for the specific purposes already shared with the data subject, with the aim of collecting, processing and using as little personal data as possible
  • if the personal data collected are no longer required for any purpose or by legal obligations, every effort will be made to delete, destroy or anonymise them;
  • Special security measures are observed to prevent loss of data, unlawful or incorrect use and unauthorised access
    • personal data will not be shared, sold, made available or communicated to parties other than those indicated in the Information Notice

Collected data types

The website offers content of an informative and sometimes interactive nature. During navigation, the Site may therefore collect information about the visitor in the following ways:

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or the domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user's operating system and computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct operation and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.

Cookies

In order to make its services as efficient and user-friendly as possible, this Site makes use of cookies. Therefore, when you visit the Site, a minimal amount of information is placed on your device, as small text files called "cookies", which are saved in the directory of your web browser. There are different types of cookies, but essentially the main purpose of a cookie is to make the Site work more efficiently and to enable certain features of the Site. For more information, please refer to the Site's Cookie Policy.

Data Provided Voluntarily by the User

We do not collect or use personal information about visitors to the website. Visitors remain anonymous. The only exception to this is information voluntarily provided by the user in the site's forms, which is necessary to comply with contractual obligations to provide the requested services or to process the user's requests.

In the case of a request for information, the information is not collected or used.

In the event of a request to use the services offered by the site, other personal data may be collected, such as tax code, place and date of birth, etc., which are necessary exclusively for the provision of the services requested.

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site entails the subsequent acquisition of the sender's email address, as well as any other personal data entered, necessary to respond to requests.

When purchasing products or services on the website with e-commerce functions (if any), you will be required to provide your name, billing information, contact details, and payment method and credit card information. The Data Controller will use this information only to process purchases and to send specific information relevant to the confirmation of purchases. The information provided will not be used for commercial purposes and will not be sold, transmitted, licensed or otherwise passed on to third parties. The only persons who may acquire payment information are credit card companies, who may be contacted to verify the validity of credit cards. In any case, the site administrator ensures the adoption of scrupulous procedures to protect browsing data and the use of special care to protect credit card data provided during online bookings.

Subscription to the site's promotional newsletter (if any) is optional and is subject to acceptance of specific, free and informed consent. The data will be stored until you request cancellation from the service, which can be done at any time by clicking on the link at the bottom of each message sent.

The data will be kept until you request cancellation from the service.

FULNESS OF PROVISION OF DATA

Apart from what has been specified for navigation data, the user is free to provide his/her personal data through the collection form, or in any case indicated in the contact section with the Office in order to make online purchases, use the services offered, request information and other communications. Failure to provide such data may make it impossible to obtain what has been requested. The sending of data involves the subsequent acquisition of the sender's email address, as well as any other personal data entered, necessary to respond to requests.

PURPOSE AND LEGAL BASIS OF THE PROCESSING

The processing of Users' personal data is carried out for the following purposes:

  1. to ensure access to the Site, navigation, and the use of online services made available in connection with the Site itself;
    2. for requirements relating to the operations of the Site and to the processing of personal data.
  2. for requirements relating to the operations of authorisation, enabling and personalisation of access to the various areas and relative contents of the Site for the use of the services offered;
  3. where the activity is planned and subject to the User's consent, to send informative and promotional communications by e-mail, as well as newsletters from the Owner in relation to its own initiatives and/or those of related companies
  4. Assessment of responsibility in the event of hypothetical computer crimes to the detriment of the site.

The legal basis of the processing consists of:

  • for the purposes referred to in points a) and b), the performance of the contract to which you are party or the implementation of pre-contractual measures, or legal obligations
  • for the purpose referred to in point c), by the consent freely given by the person concerned
  • for the purpose referred to in point d), by the legitimate interest of the Data Controller

MODE, PLACE AND DURATION OF PROCESSING

Your personal data are processed by computer and/or telematic tools. The processing is carried out using organisational methods and logics that are strictly correlated to the purposes indicated.

The Data Controller has implemented a system of data protection measures.

The Data Controller has implemented technical and organisational measures to provide an adequate level of security and confidentiality for personal data.

These measures take into account the state of the art of technology, the costs of its implementation, the nature of the data and the risks associated with its processing.

The aim is to protect the data against accidental or unlawful destruction or alteration, accidental loss, unauthorised disclosure or access, and against other unlawful forms of processing.

The data are processed by means of computer and/or telematic tools.

In addition, when handling your personal data, Data Controller collects and processes personal data that is adequate, relevant and not excessive, as required to fulfil the purposes set out above and ensures that such personal data remains up to date and accurate.

The data is processed at the operating sites according to which the Data Controller is organised, and at companies appointed and duly appointed as Data Processors. The data will not be transferred outside the European Union. It is in any case understood that the Data Controller, where necessary, shall have the right to move the location of the servers to non-EU countries. In this case, the Data Controller hereby assures you that the transfer of the data will be carried out in compliance with the applicable legal provisions and, if necessary, will enter into agreements that guarantee an adequate level of protection.

The processing of the data is carried out in accordance with the law.

Data processing is carried out for the time strictly necessary for the pursuit of the above purposes, without prejudice to any retention periods provided for by law or regulations.

CATEGORIES OF PERSONS TO WHOM DATA MAY BE DISCLOSED

The data collected by the Data Controller will only be shared for the above purposes; we will not share or transfer your personal data to third parties other than those indicated in this Policy. In the course of our activities and exclusively for the same purposes as those listed in this Policy, your personal data may be transferred to the following categories of recipients:

  • commercial partners of the Data Controller, to whom the same communicates the data exclusively for the purpose of processing online purchases or to guarantee the provision of services
  • hosting providers, IT companies, communication agencies, third party technical services, postal couriers
  • persons, companies or professional firms that provide assistance and consultancy to the Data Controller in accounting, administrative, legal, tax and financial matters
  • subjects whose right to access the data is recognized by provisions of law or orders of the authorities

With such subjects, if necessary, agreements may be signed by the Controller identifying them as Data Processors or Joint Processors. The updated list of Data Processors or Joint Processors may always be requested from the Data Controller.

USERS' RIGHTS WITH REGARD TO THEIR PERSONAL DATA

The interested party, i.e. the natural person to whom the personal data refer, has the right to ask the Data Controller for access to his/her personal data, to rectify or erase them, as well as to request the restriction or oppose their processing. You also have the right to data portability. In order to exercise these rights, please refer to the contacts indicated in this information notice.

All requests received will be processed and acknowledged in accordance with the concrete provisions of the applicable regulations, also with reference to the actual existence of the conditions for their acceptance. In the absence of such existence, the Data Controller may not process the requests. The Data Controller shall make every effort to reply to legitimate and well-founded requests within one month from their receipt. Depending on the complexity and number of the requests, as well as on the above, this period may be extended by two months. Upon the final outcome of the management of the request and against the same, the interested party has the possibility to lodge a complaint with the controlling authorityaranteprivacy.it and to lodge a judicial appeal.

MODIFICATIONS TO THE INFORMATION NOTE

The Data Controller reserves the right to make changes to this informative note in order to incorporate changes in the legislation or to adapt to technological innovations. Any changes will be posted on this web page, which can be consulted at any time via the hypertext link located on the home page of the Site.